<!-- NOT YET REVIEWED BY A LAWYER. Completed against the code on 2026-08-17:

credit charged at render start and refunded automatically on failure or

cancel (main.py, jobs.py); retention windows from jobs.py

RETENTION_BY_PLAN. Nothing can be purchased yet, so section 6 is written

as "when offered". Have a lawyer review this before the Service takes

money from anyone. SUPPORT_EMAIL_TBD is a deliberate greppable token -

substitute the real support address everywhere it appears once the

mailbox exists, and replace it as the DMCA agent contact once the

copyright.gov agent registration is filed. -->

Terms of Service

Effective date: 2026-08-17

These terms are an agreement between you and FilmForge, operated as a

California sole proprietorship ("we", "us"), covering your use of FilmForge

(the "Service"). The Privacy Policy, the

Content Policy and the Licence are part of

these terms.

By creating an account or uploading a file you accept these terms. If you do

not accept them, do not use the Service.

1. What the Service does

FilmForge takes a video file you upload, applies a simulation of an analogue

film or videotape format to it, and returns a new video file.

The Service produces an emulation, not film. Nothing it makes is shot on

Super 8, 8mm, 16mm or any photochemical stock, and nothing is recorded to

videotape. We describe the results as "Super 8 style" or "VHS style" and you

must not represent them to anyone else as genuine film or genuine tape.

2. Eligibility

You must be at least 13 years old, or the minimum age of digital consent

where you live if that is higher. If you are under 18 you need permission

from a parent or guardian to use the Service, and any purchase must be made

by someone who is 18 or over - by the parent or guardian where the account

holder is a minor.

3. Your content

You keep all ownership of everything you upload. We claim no rights in it.

You grant us a limited, temporary licence to store, process and transmit your

file solely to produce your output and deliver it back to you. That

licence ends when the file is deleted under our retention policy.

You confirm that:

• You own the footage, or have permission to use it.
• Uploading it does not infringe anyone's copyright, trademark, privacy or

publicity rights.

• Everyone identifiable in it has consented, where the law requires that.
• It does not breach our Content Policy.

We do not review uploads before processing. We may remove content and suspend

access if we become aware of a breach.

4. Retention and deletion

Uploads are deleted the moment their render finishes. Finished renders are

deleted automatically after **24 hours on the free plan, 72 hours on Standard

and 7 days on Studio**. Download anything you want to keep. We are not a

backup service and we cannot recover a deleted file.

You can also delete any render, or every render on your account, at any time;

deletion is immediate and permanent.

5. Acceptable use

Do not:

• Upload anything prohibited by our Content Policy.
• Try to break, overload, probe or reverse engineer the Service.
• Use automated tools to submit work at a volume that degrades it for others.
• Resell access to the Service without a written agreement with us.

6. Payments and refunds

The Service is free to use today. Nothing can be purchased yet and no payment

details are collected. The rules below apply from the day paid plans or

credit packs are offered.

Metering. Render time is measured in the length of the output you

request. The credit for a render is consumed when the render starts.

Automatic refunds. If a render fails, its credit is refunded

automatically and in full - you do not need to ask. If you cancel a render

while it is running, the same automatic refund applies.

One-time credit packs do not expire.

Subscriptions and automatic renewal (when offered). Before you buy any

subscription we will present, clearly and before you pay, the price, the

billing interval, the fact that it renews automatically, and how to cancel;

we will take your affirmative consent to those terms; and we will send you a

confirmation that includes them. A subscription then renews automatically at

the end of each period until you cancel. You can cancel at any time online -

in the app or from your account settings on the web - as easily as you signed

up and without having to contact anyone. Cancellation stops the next renewal;

you keep what you have already paid for until the current period ends. If we

materially change the terms of an active subscription, we will notify you

before the change takes effect. Purchases made through an app store are

billed, managed and cancelled through that store's own subscription settings.

7. Availability

The Service is provided as-is. We do not promise it will be available, fast,

or free of faults, and we may change or withdraw it at any time. Renders may

fail; failed renders are refunded as described above. Processing times are

estimates only.

8. Copyright complaints (DMCA)

We respond to notices under the Digital Millennium Copyright Act,

17 U.S.C. 512. Note that uploads are deleted at render completion and outputs

delete themselves within days, so the material complained of may already be

gone by the time a notice arrives.

Filing a notice. Send our designated agent - SUPPORT_EMAIL_TBD, until an

agent registration is filed with the U.S. Copyright Office - a written notice

containing:

1. your physical or electronic signature;

2. identification of the copyrighted work you say has been infringed;

3. identification of the material you say is infringing, with enough

information for us to locate it;

4. your name, address, telephone number and email address;

5. a statement that you have a good-faith belief that the use is not

authorised by the copyright owner, its agent, or the law; and

6. a statement, made under penalty of perjury, that the notice is accurate

and that you are the owner of the work or authorised to act for the owner.

What we do. Where a notice substantially complies with the above, we

remove or disable access to the material promptly and notify the account that

uploaded it.

Counter-notice. If your material was removed and you believe that was a

mistake or a misidentification, you may send the same address a written

counter-notice containing: your physical or electronic signature;

identification of the removed material and where it appeared; a statement,

made under penalty of perjury, of your good-faith belief that the removal was

a mistake or misidentification; and your name, address and telephone number,

together with your consent to the jurisdiction of the federal district court

for your address (or, if you are outside the United States, the Central

District of California) and your consent to accept service of process from

the person who filed the original notice. We may restore the material no

sooner than 10 and no later than 14 business days after receiving a valid

counter-notice, unless the original complainant tells us they have filed a

court action about it.

Repeat infringers. We terminate the accounts of repeat infringers.

9. Disclaimer and liability

To the fullest extent the law allows, we exclude all warranties not expressly

stated here, and our total liability to you for any claim is limited to the

greater of the amount you paid us in the twelve months before the claim, or

$50.

We are not liable for lost footage, lost profit, lost opportunity, or any

indirect or consequential loss.

Nothing here limits liability that cannot lawfully be limited, including for

death or personal injury caused by negligence, or for fraud.

10. Indemnity

You will cover our reasonable losses arising from your breach of these terms

or from content you upload.

11. Termination and account deletion

You may stop using the Service at any time, and you may delete your account

at any time, in the app or on the web. Account deletion is immediate and

removes your uploads, your renders and your account record, as described in

the Privacy Policy.

We may suspend or end your access if you breach these terms. Sections that by

their nature should survive - your ownership of your content and output, the

disclaimers, the liability limits, the indemnity and the governing-law

clause - survive termination.

12. Changes

We may update these terms. Material changes will be announced on this page

with a new effective date. Continuing to use the Service after a change means

you accept it.

13. Governing law

These terms are governed by the laws of the State of California, without

regard to its conflict-of-laws rules. Any dispute that goes to court will be

brought in the state or federal courts located in Orange County, California,

and both sides consent to that venue. Nothing in this section removes

consumer protections of your place of residence that the law does not allow

to be waived by contract.

14. Contact

SUPPORT_EMAIL_TBD